PRICES AND CURRENCY

The prices published on the website, payments, and receipts of orders are in euro.

 

SHIPMENTS IN ITALY

Shipments are made in Italy by Bartolini Courier

As required by the rules of the trade, all shipments LEONE 1947 APPAREL are accompanied by an official document declaring the value of the individual items in Euro. For discounted items the receipt are with discounted amounts.

There is only one single method of delivery:

express: 3-4 days (working) - 7 €

 

FOREIGN SHIPMENTS

Shipments in Europe, Switzerland and Rest of the world are made by DHL courier. 

As required by commerce rules, all shipments LEONE 1947 APPAREL are accompanied by an official document declaring the value of the individual items in Euro. For discounted items the receipt are with the discounted amounts.

The shipping costs are based on the weight of the package. The correct amount of shipping costs will be shown in your shopping cart before paying.

 

TRACKING ORDERS AND DELIVERY OF THE SHIPMENT

When the order is shipped, customers receive an e-mail from LEONE 1947 APPAREL with the tracking number and a link to check the progress of the delivery.

In case of delays due to customs offices, customers will be contacted directly by courier or by LEONE 1947 APPAREL.

Upon arrival of the goods, customers are kindly requested to control the package before affixing the signature to avoid any problem proving a perfect shipment.

If for any reason the box looks broken or not intact, clients must sign the receipt with reservation, or to refuse the delivery. In the event that the box has been signed with an unauthorized signature or there is evidence of tampering of the package, customers must immediately report the incident to the carrier and contact LEONE 1947 APPAREL through the special form of the Website.

All customers who place an order make a business relationship with LEONE 1947 APPAREL and therefore undertake to accept delivery of the package ordered. If the goods are not delivered for customer’s causes (wrong address, the customer always absent, incorrect number of telephone, etc.), or if the customer refuses delivery, the shipping charges and any customs fees will be deducted from refund due to the customer.

 

RETURNS

If for any reason the customer is not satisfied with the order, the unused items can be returned for exchange or refund within 14 days from the date of receipt of the goods.

 

INSTRUCTIONS FOR RETURN

To request permission to return, the customer must authenticate himself in Accounts LEONE 1947 APPAREL, enter into the “Orders section” and select the Return’s option of the order.

In this case the customer must specify the items to be returned, for which he intends to request the payment back, the reasons and a telephone number to be contacted by the carrier for the withdrawal.

RENDERED IN ITALY

The customer has 14 days to start the process of return, after which it will no longer be possible to make any kind of return.

The customer may decide to change the size of one or more pieces, or to obtain a refund of the entire value of the order by sending back all the goods.

The cost of pick-up and shipment for the first exchange (or return of the items) will be in charge of LEONE 1947 APPAREL.

If for any reason the customer want to activate a second return of the same order, the cost of the withdrawal, the cost of return, and the costs of its delivery to the replacement products will be in charge to the customer.

In this case it is obligatory to use Bartolini Express Courier with payment at the delivery for the others return’s request.

 

 

RETURN REST OF THE EUROPE, SWITZERLAND AND WORLD

The customer has 14 days to start the process of return, after which it will no longer be possible to make any kind of return.

The customer may decide to change the size of one or more pieces, or to obtain a refund of the entire value of the order by sending back all the goods.

The cost of return and delivery for the exchange, or refund is in charge to the customer.

WARNING: in order to avoid problems related to customs clearance of the return, we recommend to use couriers with formula "express" such as DHL. We strongly advise against the use of the Post Office as the management of return in some cases takes more than a month once in the Italian territory.

Refunds will be processed, after receipt, verification and acceptance of the items shipped back.

For orders paid with credit cards the amount refunded will be available to customers in about 10 days. Timing may change depending on the banking system of credit card used.

For orders paid through PayPal the amount will be returned to the original account.

Refunds will be issued in the same currency of original purchase (euro). Any amount of differences due to exchange-rate fluctuations can not be refunded.

 

CONDITIONS FOR RETURN

The return shipment must take place within 14 days from the receipt of the order.

The goods must be tried on over underwear.

The returns will be refused and returned to the client in case the goods may present any sign of alteration or cleaning-washing.

Each item must be returned including all labels, packaging and original accessories got together with the 'order, and together with their original box, which is considered an integral part of the product itself and it must not have been in any way damaged and / or altered, or used as a single outside packaging.

 

In the event that the customer receives defective goods, or in case of mistakes in shipments by LEONE 1947 APPAREL, it is required to follow the same instructions above. LEONE 1947 APPAREL reserves the right to request photographic evidence before allowing returns for defective merchandise and pay the shipping costs for the return of the goods.

LEONE 1947 APPAREL reserves the right to refuse unauthorized returns, shipped with different courier from the one indicated in the mail with the instructions and with all the conditions to be followed.

 

In these cases the goods will be returned to the sender to “the original shipping address”.

 

The eventual acceptance of such goods returns the customer will be charged of 10% of the value of the returned goods.

 

PROMOTION CODES AND GOOD PURCHASE

Promotional codes: each code has a start date and end of validity, and this time limit can not in any way be extended. Promotional codes can be used along with coupons and vouchers issued in the case of open credit.

Vouchers: The vouchers can be issued instead of refunds in case of returned goods and in any other case where the article is be available. The vouchers can be used only once within 90 days from the date of issue, for orders equal to or greater than the value of the voucher.

 

PROPERTY - TRADEMARK & COPYRIGHT

LEONE 1947 APPAREL and all of its contents are the property of the BANANA BLUE SRL.

This includes documentation, images, characters, design, music, software, codes and format scripts.

The material on this website is copyrighted.

Any reproduction, modification, transmission, publication or redistribution to third parties for commercial purposes is strictly prohibited without the expressed written consent provided by the BANANA BLUE SRL.

BANANA BLUE SRL prohibits the use of the content or trademarks in this site for any other purpose than what is written above.